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Microsoft Dynamics CRM 3.0: Service Scheduling
This one-day course explores the Microsoft CRM application from a user's perspective. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Service Scheduling module. This application
Product Description
This one-day course explores the Microsoft CRM application from a user's perspective. Application functionality covered in the course
Includes:: Core CRM Navigation, User Interface, Outlook Client, & the Service Scheduling module. This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization, Back Office Integration, or Data Migration.
This course teaches the processes & functionality used by service scheduling managers & service schedulers. The course starts with an introduction to the core concepts of Microsoft CRM then an overview of the service scheduling processes. Subsequent lessons explore the service scheduling concepts in more detail. A complete understanding of the scheduling processes in Microsoft CRM helps you receive the most out of the system.
This training may be available onsite; please contact us if you are interested.
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