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Microsoft Dynamics CRM 3.0: Marketing Automation
This one-day course explores the Microsoft CRM application from a user's perspective. Application functionality covered in the course includes:
- Core CRM Navigation
- User Interface
- Outlook Client
- Marketing Automation
Product Description
This one-day course explores the Microsoft CRM application from a user's perspective. Application functionality covered in the course
Includes::
- Core CRM Navigation
- User Interface
- Outlook Client
- Marketing Automation module
This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization, Back Office Integration, or Data Migration.
This course teaches the processes & functionality used by marketing managers & marketing representatives. It begins with an introduction to the core concepts of Microsoft CRM & then an overview of the marketing automation processes. Subsequent lessons explore the marketing concepts in greater detail. A thorough understanding of the marketing processes in Microsoft CRM helps you to get the most out of your system.
This training may be available onsite; please contact us if you are interested.
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