Siebel 8.1: Installation And System Administration

Product Description

This course is intended to provide in-depth coverage of the Siebel CRM installation process & Siebel CRM system administration. Topics for the installation portion installing & configuring a Siebel Gateway Name Server, Siebel Enterprise, Siebel Server, & Siebel Web Server Extension. The server administration portion will cover configuring application components, parameters, & configuration files; using the comm&-line server manager interface; logging & event notification, gathering diagnostic information using Siebel Application Response Measurement (SARM); deploying required Active X controls for High Interactivity clients; using Application Deployment Manager (ADM) to deploy application customizations to other Siebel Enterprises; & basic performance tuning. Additional topics include Additional topics include installing the Siebel Management Server & Agent, Siebel Developer Web client, & Siebel Tools, as well as multi-server installation, multilingual installation, & configuring LDAP support.

In this course students perform an initial Siebel CRM deployment & configuration. Students learn to install & configure an initial Siebel Enterprise, then learn to install additional components such as the Siebel Management Agent & Server, Siebel Tools, & Siebel Developer Web client.

Advanced topics include adding additional servers or languages to an enterprise, performing silent installations, & configuring alternative authentication mechanisms, such as LDAP.

The course also provides in-depth coverage of Siebel CRM system administration, including server configuration & system & performance monitoring. Administration topics include managing component groups, component definitions, parameters, configuration files, the comm&-line Server Manager interface, & managing high-interactivity clients. The course then describes the various mechanisms for monitoring the system, including system logging, event notification, & Siebel Application Response Measurement (SARM). Finally, the course describes how to migrate application customizations between Siebel Enterprises using Application Deployment Manager (ADM).

Learn To:

• Install & configure a Siebel Enterprise with a single Siebel Server
• Install & configure additional Siebel CRM components, including the Siebel
• Management Agent & Server, Siebel Tools, & the Siebel Developer Web client
• Managing High-Interactivity Clients
• Install & Configure ADM
• Migrate application customizations from one Siebel 8.1 Enterprise to another

This training may be available onsite; please contact us if you are interested.