* Written in line with the revised QCF Framework to offer authoritative coverage of the new 2010 NVQ/SVQ Business & Administration standards. * Covers the mandatory & most popular optional units with additional support for the Technical Certificate & Functional Skills. * Highly illustrated units & varied activities mean that candidates are kept engaged & can access the information they need quickly. * Assessment guidance features throughout offer advice on how to prepare for assessment & how candidates can achieve their best.