Building on the success of the previous editions the third edition of Marketing Research: Tools & Techniques provides an accessible & engaging insight into marketing research. Based on the concept of the Marketing Research Mix the text is organized around the core themes of research preparation data collection analysis & communication of findings & how skills & techniques are used in different research contexts. The author adopts a sound balance between theory & practice & demonstrates how marketing concepts can be carried out in reality & which methods are most appropriate for particular types of research. The new edition has been fully revised to reflect the wealth of digital developments & contains new case studies on renowned commercial brands such as BMW Google Mc Donalds Whiskas Tesco The National Student Survey (NSS) Eurobarometer & BMI Healthcare. Supported by a full range of pedagogical features the author enables students to understand the issues involved in carrying out research & the potential pitfalls to be aware of thereby ensuring a clear understanding of the overall subject. The book is accompanied by a comprehensive Online Resource Centre which offers the following resources for students & lecturers: For students: Multiple choice questions Questionnaire wizard Online version of Market Researchers Toolbox Link to clips of author summarising contents of each chapter on You Tube Web links For registered adopters of the text: Power Point presentation Illustrations from the book