Projects & programmes should achieve a return on the investment made by the owner or sponsor. This return is now thought of as the benefits that accrue from the investment: some financial others perhaps harder to define but nonetheless just as important in justifying the investment. Making sure that they are realised & that unanticipated benefits are maximised is as important as the initial justification & without that many projects have earned a bad name for project management. This publication provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change. It provides guidance for all involved in successful change delivery from senior responsible owners & directors through to portfolio programme & project managers. The guidance is the source material for an accredited qualification from APMG-International