Written for students & professionals alike Making Sense of Change Management" is the classic text in the field of change management. It is aimed at anyone who wants to understand why change happens how it happens & what needs to be done to make change a welcome rather than a dreaded concept. It offers considered insights into the many frameworks models & ways of approaching change & helps the reader to apply the right approach to each unique situation. This completely revised & fully updated new edition
Includes:: new chapters on managing change in tough & uncertain times & the deeper skills of becoming a true agent of change."