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Pocket-sized & packed with all the information you need for a memorable holiday AA Essential Italy" is great value for your ...
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Italy the bel paese (beautiful country) is one of Europe's great seducers. Blessed with an unparalleled cultural heritage food that's imitated the world over & a landscape that combines Alpine peaks stunning coastlines & remote wildernesses it's been beguiling travellers for centuries. & still today it casts a powerful spell. ...
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A great debut. You'll be itching to read more.' Anthony Horowitz. Meet Itch
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A great debut.. .youll be itching to read more. Anthony Horowitz Meet Itch
- an accidental accident-prone hero. Science is his
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After almost poisoning his whole class with arsenic gas going on the run from a psychotic science teacher & nearly dying of radiation poisoning life is getting back to normal for Itchingham Lofte
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* Contains step-by-step instructions on getting to grips with the learning assessment support & stretch activities to make sure every learner achieves their best. * Provides support for all the units based on Office 2007 applications offering enough units to cover the full e Quals 07 Diploma qualification at Level 2. * CD-ROM provides ready made spreadsheets presentations & documents that are used in tasks within the book removing the need to type in the basic information each time a task is attempted. * Specifically designed for use with Office 2007 so students can tackle e Quals 07 using the most up to date application suite. ...
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FULL COLOR Covers i Tunes 11 & i Cloud for Mac & Windows Make the most of i Tunes (r) or i Cloud (r)-without being a technical expert! This book is the quickest way to use i Tunes & i Cloud to enjoy your media anywhere you go on any iPhone (r) iPad (r) or iPod (r) touch. Even if you've never used i Tunes or i Cloud before this book will show you how to do what you want one incredibly clear & easy step at a time. i Tunes & i Cloud have never been this simple! Who knew how simple i Tunes & i Cloud could be? This is today's best beginner's guide to using i Tunes & i Cloud...simple practical instructions for doing everything you really want to do. Here's a small sample of what you learn: * Explore i Tunes & discover better ways to enjoy it * Build your i Tunes library with both free content & paid i Tunes media * Label your i Tunes media with information so that finding what you want is always easy * Hear exactly the music you want to hear when you want to hear it * Discover subscribe & listen to the world's best podcasts * Wirelessly stream your i Tunes media to other devices with Air Play * Set up i Cloud on your Mac Windows PC iPad iPhone or iPod touch * Use i Cloud to automatically share your media across all your i Devices" * Use Photo Stream to automatically save your photos & share them with others * Preview & download new music to your iPhone iPad or iPod touch * Carry & read entire libraries of electronic books * Control syncing & preferences so your devices always work the way you want" ...
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This fully illustrated book is a celebration of Kate Middletons first year as the Duchess of Cambridge. It will detail her official & unofficial public appearances including her honeymoon in the Seychelles her first official trip as a member of the Royal Family to Canada & the US & her appearance at the wedding of Zara Phillips & Mike Tindall to reveal how she has become the Peoples duchess. A Year in the Life of a Duchess" will also look at what makes Kate so popular from her role as a style icon to her relationship with the British media & the public." ...
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This is the first book to the reveal the complex personality behind the public image that is Ivan Mauger the dedicated & often ruthlessly efficient speedway multi- World Champion. Driven by uncompromising determination & naked ambition he became to terrace fans & on-track rivlas alike a virtual sporting automaton. His motorcycle racing achievements
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Set in the reign of Richard I Coeur de Lion Ivanhoe is packed with memorable incidents
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ITIL For Dummies

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs design and implement a new IT service or monitor and improve an existing service this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects
  • Availability: In Stock
  • Supplier: WHSmith
  • SKU: 9781119950134
Availability: In Stock
£14.07

Product Description

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs design & implement a new IT service or monitor & improve an existing service this official guide provides a support framework for IT-related activities & the interactions of IT technical personnel with business customers & users. Understanding how ITIL can help you Getting to grips with ITIL processes & the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning & carrying out design & implementation projects

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Jargon Buster

Key - A physical or virtual device or code used for opening something
Day - The time it takes a planet or other space objects to complete one rotation.
Experience - To gain further knowledge by practising.
technical - Something that relates to a good level of skill and methods.
Design - A drawing or styles that shows the look and functionality of something before its made.

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