Winner of a Shingo Research & Professional Publication Award The new & revised edition of this modern day classic provides the critical piece that will make any lean transformation a dynamic continuous success. It shows you how to implement a transformation that cannot fail by developing a culture that will have all your stakeholders involved in the process & invested in the outcome. It will teach you how to build success from the top down & the bottom up at the same time. If you are a leader at any level in an organization undergoing or considering a lean transformation this is where you should start & finish.. .and start again. Praise for the First Edition of the Shingo Prize Winning International Bestseller...an excellent review of one of the most common implementation issues in a lean transformation -- the essential day to day work practices of team leaders/supervisors/value stream managers that enable the lean system. -- George Koenigsaecker President Lean Investments LLC.. .reprinted seven times The purpose of lean systems is to make problems glaringly obvious. If implementation does not include standard leadership & cultural support systems to constantly address problems the point of the system is missed. Many books address lean tools & initial conversion but if you want the system to stick read Davids book. --Robert (Doc) Hall Editor-In-Chief Target Association for Manufacturing Excellence.. .now being translated into Russian Thai & Chinese... Manns book is an excellent start toward Lean Leadership as process-dependent rather than person-dependent in style. --Ross E. Robson Executive Director Shingo Prize for Excellence in Manufacturing Now empowered with five more years of accumulated knowledge & experience David Manns seminal work: Offers new insights on applications of lean management in administrative technical & professional environments Provides new guidance on how to begin implementing lean management in discrete manufacturing office & process manufacturing environments. Details specifics on how to engage executives through gemba walks* Shows the difference between measuring improvement through results & through processes Adds new case studies throughout Expands the lean management assessment based on actual use & now offers up two separate versions (both available online) one for manufacturing & one for administrative technical & professional settings * In a gemba walk a teacher or sensei & student walk the production floor. The teacher asks the student to tell what he or she sees & depending on the answer asks more questions to stimulate the student to think differently about what is in front of him or her. This
Includes:: learning to see what is not there... Gemba walks often include assignments to act on what the student has come to see...