This is the perfect starter kit for learning Spanish fast
- talk with complete confidence in just 12 weeks. The Complete Language
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Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research" Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities
- mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies however in non-production areas
- where the value stream is administrative (i.e. "order to cash"). These "office" value streams directly support the daily production needs of an enterprise. Beau Keyte & Drew Lochers new book The Complete Lean Enterprise: value Stream Mapping for Administrative & Office Processes offers a step-by-step approach to applying lean initiatives to the administrative & office environment. Its a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas identifying office wastes establishing performance metrics speeding up administrative workflow & improving office efficiency."

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Letters are making a comeback
- they have greater impact
- & are more successful than emails. Recipients take them more seriously

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In the heart of Greenwich Village sits the original Magnolia Bakery. The Complete Magnolia Bakery Cookbook combines their most mouth-watering recipes from sweet breakfast treats like Dried-Cherry Crumb Buns to classic Iced Molasses Cookies from decadently rich Caramel Pecan Brownies & Raspberry Marzipan Cheesecake to refreshing Lemon Icebox Pie. Their easy-to-follow recipes & invaluable baking hints mean that even the inexperienced baker will be able to frost the perfect layer cake turn out the flakiest pie crust & whip up the creamiest cheesecake. Illustrated with sixteen pages of beautiful colour photographs as well as black-&-white stills that capture the daily life of the bakery The Complete Magnolia Bakery Cookbook is an irresistible collection of classics that will inspire you to fill your kitchen with sweet things. As Time Out New York says: The secret to Magnolia's success is simple: Nobody knows how to bake like this anymore."" ...

This fully revised second edition of The Complete Make-Up Artist is essential for anyone who wants to become a successful make-up artist. It offers a personal guide to the exacting & exciting world of media make-up. Written for all students of media make-up this book provides a wealth of information activities & advice. It meets the syllabus requirements for City & Guilds Edexcel ITEC IHBC CIBTAC & NVQ media make-up courses & will also be invaluable to students of art & design drama & theatre studies. ...

Contains: Mapp & Lucia; Lucias Progress; Trouble for Lucia These three wonderful comic novels drolly record the battle between Lucia & Elisabeth Mapp for social & cultural supremacy in the village of Tilling (based on Rye). Their constant skirmishes ensure that every game of bridge tea or dinner-party church service council meeting or art-exhibition are thrilling encounters that ensure Tilling is always on a very agreeable rack of suspense. Both Elisabeth & Lucia are gross hypocrites snobs & bullies the huge differences in temperament & style ensure the battle is usually unequal. Elisabeth is incurably mean-spirited & Lucia suffers from splendid delusions of grandeur & personal prestige. Driven by demons of revenge Elisabeth always acts impulsively & therefore every revelation of her meanness allows Lucia the consummate actress to kill her ally with a sickening kindness. In his insightful Introduction Keith Carabine shows that these books are excruciatingly funny because Benson like Jane Austen invites the reader to view the world through the self-deluded chronic anger & jaundiced suspicions of Elisabeth & through the self-deluded fabrications & day-dreams of Lucia. Carabine also concentrates on the novels disturbing bitchy camp humour whenever that horrid thing which Freud calls sex is raised ...

Massage has a fascinating history dating back 4000 years & evidence of the beneficial effects of massage on animals is not difficult to find; we need only look at animals to understand the importance they place on the use of massage through mutual (allogrooming) or self-grooming. Among dogs an individual suffering from a sore or some other form of injury will often have the affected area roughly licked by another pack member. This action which resembles rubbing is in effect a form of muscle massage. The techniques explained & demonstrated in this valuable book
- which incorporate a trouble shooting guide for problems when working on your dog
- should assist you in improving your dogs health & help you gain a greater awareness of his or her overall condition. Other techniques are also used by fully trained & qualified canine myotherapists or massage therapist practitioners but the techniques included here are safe to use without such specialist knowledge. Also included is information about how the dog works in relation to what effects massage has; plus the clear specially-comissioned photos & technique descriptions explain how you can be so much more in touch with the health of your canine companion as well as establish a bond of trust & communication between you. This book
Includes:: how the dog works; using your vet; how massage works; how to massage your dog; massage techniques; massage exercise & muscular health; managing muscle repair incorporating massage; other techniques; & glossary.


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Written by an experienced teacher & examiner Complete Mathematics for GCSE & Standard Grade" is an ideal book for average-ability students. Groundwork is covered in the first section & then thoroughly revised in the second section before harder topics are approached. Its key points include: carefully graded practice questions to consolidate basic techniques problems & investigations to develop skills required for coursework emphasis on everyday situations relevant to the demands of future employment & complete set of answers." ...

The Complete Maus" by Art Spiegelman
- the Pulitzer prize-winning Holocaust survivor story. " The most affecting & successful narrative
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George Mac Donald Fraser's hilarious stories of the most disastrous soldier in the British Army
- collected together for the first
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