Managing performance is a critical focus of HR activity. Well-designed strategies to recognise & improve performance & focus individual effort can have a dramatic effect on bottom-line results. The problem is to determine what the processes tools & delivery mechanisms are that will improve performance in your organisation as well as determine which ones are best avoided. The authors have tracked performance management processes over the past seven years & their comprehensive survey reveals what leading organisations are doing to manage their employees performance & how they are delivering results. With detailed illustrations from the real world & clear practical advice this text shows you how to improve the management of your employees performance. Managing Performance" will help you: design performance management processes that reflect the context & nature of the organisation; create supportive delivery mechanisms for performance management; & evaluate & continuously develop performance management strategies to reflect the changing business environment."