Things are going well for Alex Verus. Hes on moderately good terms with the Council his apprentice is settling in & his shop in Camden is gaining quite a reputation. But when a mysterious woman bursts into the Arcana Emporium one night with an assassin on her tail Alex is thrown into a plot to revive a long-forbidden ritual. His old enemies are after the secret as well as a Council mage named Belthas & a mercenary named Garrick & at least one of them is trying to get Alex killed
- if he only knew which. He can see the future but knowing who to trust is something else.
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This title is suitable for children aged 7 to 9 years old. There's never been a handwriting book quite like this! With stylish art Cursive Writing introduces the basics of script & sends students on an exciting journey around the world. As children learn their cursive As Bs & Cs they'll write the names of famous cities & sites from all around the world & find out fun facts about each place. So they're gaining two skills at once! With four pages devoted to each letter there's plenty of space for children to practice which encourages repetition & mastery. ...

Power-hungry Kalare has rebelled against Alera's aging First Lord Gaius Sextus. Ill-equipped to face this attack Gaius must seek support
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A wheelchair-bound Poirot returns to Styles the venue of his first investigation where he knows another murder is going to take place... The house guests at Styles seemed perfectly pleasant to Captain Hastings; there was his own daughter Judith an inoffensive ornithologist called Norton dashing Mr Allerton brittle Miss Cole Doctor Franklin & his fragile wife Barbara Nurse Craven Colonel Luttrell & his charming wife Daisy & the charismatic Boyd-Carrington. So Hastings was shocked to learn from Hercule Poirot's declaration that one of them was a five-times murderer. True the ageing detective was crippled with arthritis but had his deductive instincts finally deserted him?... ...

A CD edition of this popular Christie mystery. Read by Hugh Fraser Captain Hastings in the popular TV series. Beautiful new packaging & cover designs. Lining these editions up in a row shows off the illustrations & spines at their best! The house guests at Styles seemed perfectly pleasant to Captain Hastings; there was his own daughter Judith an inoffensive ornithologist called Norton dashing Mr Allerton brittle Miss Cole Doctor Franklin & his fragile wife Barbara Nurse Craven Colonel Luttrell & his charming wife Daisy & the charismatic Boyd-Carrington. So Hastings was shocked to learn from Hercule Poirots declaration that one of them was a five-times murderer. True the ageing detective was crippled with arthritis but had his deductive instincts finally deserted him?! ...

Hank Zipzer wants to be number one not the one who always gets it wrong. A likeable struggling hero that readers will adore. Hanks maths grades are terrible so he has to work with class brain Heather Payne until his marks improve. Hank doesnt have time for maths
- hes the lead in the school play! But Hank wont have a part to play at all if he doesnt get a B on his next maths test. Hank knows he has to hit the books
- can he pull through in time for the show?

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* Practical advice & step-by-step instructions for window dressing * Suitable for both beginners & experienced curtain-makers * stunning ...

This title teaches curvy crocheters everything needed to create fashionable items that will fit & flatter. It

Includes::

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This lavishly illustrated book reveals the state of the art of the custom racing bicycle. Each chapter covers a particular part of the bike starting with the largest subject area
- frames (steel aluminium titanium & carbon fibre) then moving on to forks headsets wheels tyres hubs gear components chains brakes saddles handlebars pedals water bottle cages & accessories. As well as an overview of the components available with beautiful studio images of the latest kit the chapters include interviews & opinions from the top designers & manufacturers. There is advice on sizing & geometry & having your own frame custom measured & made; how saving weight & focusing on quality make the bike better; & which bike is suited to particular riders & different disciplines (Cyclo-Cross Time Trial Track etc.). In addition professional mechanics show the details special tools & secrets behind making racing bikes run like clockwork. Chapter by chapter the book builds up the complete guide to specifying & buying your dream bike.
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Customer Service For Dummies Third Edition integrates the unbeatable information from Customer Service For Dummies & Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large & small businesses alike. The book covers the fundamentals of service selling & presents up-to-date advice on such fundamentals as help desks call centers & IT departments. Plus it shows readers how to take stock of their customer service strengths & weaknesses create useful customer surveys & learn from the successes & failures of businesses just like theirs. Karen Leland & Keith Bailey (Sausalito CA) are cofounders of Sterling Consulting Group an international consulting firm specializing in quality service consulting & training for such clients as Oracle IBM Avis & Lucent. ...