Power-hungry Kalare has rebelled against Alera's aging First Lord Gaius Sextus. Ill-equipped to face this attack Gaius must seek support
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A wheelchair-bound Poirot returns to Styles the venue of his first investigation where he knows another murder is going to take place... The house guests at Styles seemed perfectly pleasant to Captain Hastings; there was his own daughter Judith an inoffensive ornithologist called Norton dashing Mr Allerton brittle Miss Cole Doctor Franklin & his fragile wife Barbara Nurse Craven Colonel Luttrell & his charming wife Daisy & the charismatic Boyd-Carrington. So Hastings was shocked to learn from Hercule Poirot's declaration that one of them was a five-times murderer. True the ageing detective was crippled with arthritis but had his deductive instincts finally deserted him?... ...

A CD edition of this popular Christie mystery. Read by Hugh Fraser Captain Hastings in the popular TV series. Beautiful new packaging & cover designs. Lining these editions up in a row shows off the illustrations & spines at their best! The house guests at Styles seemed perfectly pleasant to Captain Hastings; there was his own daughter Judith an inoffensive ornithologist called Norton dashing Mr Allerton brittle Miss Cole Doctor Franklin & his fragile wife Barbara Nurse Craven Colonel Luttrell & his charming wife Daisy & the charismatic Boyd-Carrington. So Hastings was shocked to learn from Hercule Poirots declaration that one of them was a five-times murderer. True the ageing detective was crippled with arthritis but had his deductive instincts finally deserted him?! ...

With 30 brand new contemporary designs for modern window treatments & 26 updated illustrations this revised & expanded fourth edition of The Curtain Design Directory" offers even more ideas & solutions than ever before. Browse through the book & create your own beautiful window treatments drawing inspiration from more than 400 h&-drawn black-&-white illustrations. This edition provides even more essential information; including a helpful window measuring sheet detailed information about positioning fittings how to determine the correct proportions for top treatments & estimating fabric quantities. " The Curtain Design Directory" is the must-have handbook for every interior designer & curtain maker." ...

Hank Zipzer wants to be number one not the one who always gets it wrong. A likeable struggling hero that readers will adore. Hanks maths grades are terrible so he has to work with class brain Heather Payne until his marks improve. Hank doesnt have time for maths
- hes the lead in the school play! But Hank wont have a part to play at all if he doesnt get a B on his next maths test. Hank knows he has to hit the books
- can he pull through in time for the show?

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This title teaches curvy crocheters everything needed to create fashionable items that will fit & flatter. It

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This lavishly illustrated book reveals the state of the art of the custom racing bicycle. Each chapter covers a particular part of the bike starting with the largest subject area
- frames (steel aluminium titanium & carbon fibre) then moving on to forks headsets wheels tyres hubs gear components chains brakes saddles handlebars pedals water bottle cages & accessories. As well as an overview of the components available with beautiful studio images of the latest kit the chapters include interviews & opinions from the top designers & manufacturers. There is advice on sizing & geometry & having your own frame custom measured & made; how saving weight & focusing on quality make the bike better; & which bike is suited to particular riders & different disciplines (Cyclo-Cross Time Trial Track etc.). In addition professional mechanics show the details special tools & secrets behind making racing bikes run like clockwork. Chapter by chapter the book builds up the complete guide to specifying & buying your dream bike.
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Customer Service For Dummies Third Edition integrates the unbeatable information from Customer Service For Dummies & Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large & small businesses alike. The book covers the fundamentals of service selling & presents up-to-date advice on such fundamentals as help desks call centers & IT departments. Plus it shows readers how to take stock of their customer service strengths & weaknesses create useful customer surveys & learn from the successes & failures of businesses just like theirs. Karen Leland & Keith Bailey (Sausalito CA) are cofounders of Sterling Consulting Group an international consulting firm specializing in quality service consulting & training for such clients as Oracle IBM Avis & Lucent. ...

Andrew Motions new book opens with a sequence of war poems (first published as the pamphlet Laurels & Donkeys" on Armistice Day 2010) drawing on soldiers experiences of war from 1914 until today
- beginning with a story about Siegfried Sassoon & moving via World War Two & Korea to the recent conflicts in Iraq & Afghanistan. Many of the poems are in the voices of combatants others are based on memories of the poets father who landed at D-day & fought in France & Germany. The poems combine understatement with a clear-eyed & unswerving candor. " The Customs House" has other rooms: a group of topographies mapping moments in a marriage against the contingencies of place & family history; & several found poems in which the poet collaborates with his source mixing what is there already with what is about to be there: whether a remarkable sonnet sequence on the last days of the Baroque genius Francesco Borromini or in other poems a richly imagined extrapolation from the silent premises of a painting."
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In her latest paperback the Sunday Times & New York Times bestselling author of Damaged tells the story of the Dawn a sweet & seemingly well-balanced girl whose outward appearance masks a traumatic childhood of suffering at the hands of the very people who should have cared for her. Dawn was the first girl Cathy Glass ever fostered. Sweet & seemingly well balanced girl Dawn's outward appearance masked a traumatic childhood so awful that even she could not remember it. During the first night Cathy awoke to see Dawn looming above Cathy's baby's cot her eyes staring & blank. She sleepwalks
- which Cathy learns is often a manifestation in disturbed children. It becomes a regular & frightening occurrence & Cathy is horrified to find Dawn lighting a match whilst mumbling it's not my fault in her sleep one night. Cathy discovers Dawn is playing truant from school & struggling to make friends. More worryingly she finds her room empty one night & her pillow covered in blood. Dawn has been self-harming in order to release the pain of her past. When Dawn attempts suicide Cathy realises that she needs more help than she can give. Dawn's mother eventually confides in her that Dawn was sent away to live with relatives in Ireland between the ages of 5 & 9 & Cathy soon realises that the horrors Dawn was exposed to during this time have left her a very disturbed little girl.
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