The New York Times" & " Washington Post" bestseller that changed the way millions communicate. "[" Crucial Conversations"] draws our attention to those defining moments that literally shape our lives our relationships & our world... This book deserves to take its place as one of the key thought leadership contributions of our time". (from the Foreword by Stephen R. Covey author of " The 7 Habits of Highly Effective People"). " The quality of your life comes out of the quality of your dialogues & conversations. Here's how to instantly uplift your crucial conversations". (Mark Victor Hansen cocreator of the numbered 1 " New York Times" bestselling series " Chicken Soup for the Soul"[registered]). The first edition of " Crucial Conversations" exploded onto the scene & revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: prepare for high-stakes situations; transform anger & hurt feelings into powerful dialogue; make it safe to talk about almost anything; & be persuasive not abrasive." ...

The Heinemann Plays" series offers contemporary drama & classic plays in durable classroom editions. Many have large casts & a mixure of boy & girl parts. " The Crucible" is a study of the events which led to the 1692 Salem witchcraft trials & a parable for 1950s Mc Carthyism in the USA." ...

Arthur Miller's classic parable of mass hysteria draws a chilling parallel between the Salem witch-hunt of 1692
- one of the strangest
...

Aberdeen 1631. University librarian Robert Sim takes receipt of a gift of books recently arrived from overseas mysterious works on alchemy & hermetics
- the pursuit of ancient knowledge. By nightfall he has been brutally murdered. His colleague & good friend Alexander Seaton is left with the task of hunting for clues as to his killers motive as well as locating the missing books. What did Sim discover in the package & what makes these books so dangerous? Crucible is a fantastic historical thriller that imagines deep-rooted deceptions & a secret whose revelation spells danger for anyone who comes close.
...

Urban conflagrations such as the Great Chicago Fire in 1871 & the Great Boston Fire of 1872 terrorized the citizens of nineteenth-century American cities although rebirth in the aftermath offered a chance to shape the future. Ultimately urban dwellers & planners created sweeping changes in the methods of constructing buildings planning city streets engineering water distribution systems underwriting fire insurance & firefighting itself. The practical knowledge gained from fighting nineteenth-century fires gave form & function to modern fire protection efforts. Changes in materials & building design resulted directly from tragedies such as fires in fireproof hotels. Thousands of buildings burned millions of dollars were lost the fire insurance industry faltered & a tradition of volunteerism died out before municipal authorities accepted the necessary changes. The great fires formed a crucible of learning for firefighters engineers architects & underwriters. Bruce Hensler shows how the modern American fire service today is a direct result of the lessons of history. ...

NEW FOR 2011 Everything you need to know do & say to get the grade you want! Now in full colour updated for the new GCSE & available in a new student-friendly size York Notes for GCSE is now easier to use easier to read so it's easier than ever to get top marks. Written by examiners & teachers to give you an expert understanding of the text you're studying York Notes has the most in-depth coverage & analysis of everything from themes & contexts to characters plots & language. You'll get the low-down on everything you'll need to demonstrate how well you understand the text & write the best essays. There are sample answers essay plans & specialist guidance on understanding the questions you'll be asked in an exam together with an array of handy"es checklists study tips grade boosters & revision activities to help you learn revise efficiently & remember everything you'll need to write the very best answers. It's the ultimate guide to revision & exam success. For over 25 years York Notes has been helping GCSE students just like you achieve the very best grade they can in their exam. So if you're looking for straightforward easy-to-use advice on how to boost your grades to the next level York Notes for GCSE is the only guide you're going to need. ...

In a derelict cottage in L.A a young woman is found savagely murdered. Naked strung from two wooden posts the skin has been ripped from her face
- while she was still alive. On the nape of her neck is carved a strange double-cross: the signature of a psychopath known as the Crucifix Killer. But thats not possible. Because two years ago the Crucifix Killer was caught & executed. Could this be the work of a copycat? Or is Homicide Detective Robert Hunter forced to face the unthinkable? Is the real Crucifix Killer still out there taunting Hunter with his inability to catch him? Robert Hunter & his rookie partner are about to enter a nightmare beyond imagining.. .
...

When the body of a young woman is discovered in a derelict cottage in the middle of Los Angeles National Forest Homicide Detective Robert Hunter finds himself entering a horrific & recurring nightmare. Naked strung from two wooden posts the victim was sadistically tortured before meeting an excruciatingly painful death. All the skin has been ripped from her face
- while she was still alive. On the nape of her neck has been carved a strange double-cross: the signature of a psychopath known as the Crucifix Killer. But that's impossible. Because two years ago the Crucifix Killer was caught & executed. Could this therefore be a copycat killer? Or could the unthinkable be true? Is the real killer still out there ready to embark once again on a vicious & violent killing spree selecting his victims seemingly at random taunting Robert Hunter with his inability to catch him? Hunter & his rookie partner are about to enter a nightmare beyond imagining.
...

The fingerprints say the murderer is the man whos just been executed.. . At 11.05 one December evening in Richmond Virginia convicted murderer Ronnie Joe Waddell is pronounced dead in the electric chair. At the morgue Dr Kay Scarpetta waits for Waddells body. Preparing to perform a post-mortem before the subject is dead is a strange feeling but Scarpetta has been here before. & Waddells death is not the only newsworthy event on this freezing night: the grotesquely wounded body of a young boy is found propped against a rubbish skip. To Scarpetta the two cases seem unrelated until she recalls that the body of Waddells victim had been arranged in a strikingly similar position.. . ...

This work is set in Scotland 1297. Passionate brave & fiercely loyal Margaret Kerr
- a young woman estranged from her husband
-

...