Most of us find ourselves listening to other peoples problems at some time or another
- either our friends or in the course of our work patients pupils clients colleagues. This book written clearly in user friendly language takes the reader step by step through a range of skills to help them become a better listener communicator & helper in their everyday lives progressing from inviting the person to talk to ending a helping conversation.
- Using plenty of examples tips exercises & sample conversations the authors show how the skills described can be easily learned & can fit comfortably into everyday life.
- This book is essential reading for everyone interested in improving their communication & helping skills as well as those students taking introductory courses in counselling & counselling skills.