Communications for Managing People Course There are many ways of giving orders. One extreme is the 'dictator' type of manager who is dominating, makes quick decisions, overrules anyone who dissents &, as a consequence, ends up with poor decisions. At the other extreme you might find the 'country club' type of manager who ensures that everyone feels good, but little action is taken or progress made. Most people, at some time in their life, are asked to pass on skills, information or ideas, to someone who may be new to the job. You may be asked to do this formally, at a certain time of the day, against a written schedule, or informally, when it suits both you & the trainee best. In either case, there are some important issues to consider. After participating in this course, you should be able to: recognise the factors which influence the style of giving orders explain the stages & styles of instruction recognise the principles & main ingredients of team briefing describe the purpose & structure of effective reports describe the purposes & key stages of presentations. In working through this session, you will practise the following BTEC common skills: Managing & developing self  Working with & relating to others Communicating  Managing tasks & solving problems  Applying numeracy Applying technology Applying design & creativity ...

Competition & Change Course The changing nature of the general business environment offers organisations both opportunities & threats. We can identify key drivers for specific organisations within this environment.  The monitoring of the environment is a key activity for all businesses. We need to look at the competition & what is happening in the competitive environment, the environment that is closest to the organisation & has the most immediate impact on it. Once we have analysed the competitive environment, we need to develop strategies, & then formulate & implement actions to put the strategy into practice. This will require change, so we look briefly at some of the factors concerned with successful change in an organisation. Stakeholders are the customers, suppliers, employees, owners, shareholders, pressure & consumer groups, regulators, professional organisations, competitors & any individual or organisation that has an interest in what an organisation does & how it does it. Some of these groups, such as consumer & pressure groups, are part of what we term the business environment. Some stakeholders such as employees are part of the organisation but, as customers, shareholders, members of pressure groups & members of professional organisations, they are also part of the competitive environment. So, not only are the boundaries between the business & competitive environment blurred, but these influential stakeholders also blur the boundaries between the organisation & the competitive environment. Therefore, before we look in depth at the competitive environment & how the organisation can respond to changes in it, we need to investigate stakeholders in more detail as they affect what the organisation is & what it does, & how it responds to the opportunities & threats in the business & the competitive environment. We usually view the organisation as discrete & distinct from its environment. However, the precise boundaries of the organisation flex & change at the interface between the organisation & its environment. This occurs as the requirements of the organisation, the interests of the people of influence in the organisation & the shape of the environment changes. We use Porter's five forces model to analyse an organisation's immediate environment, its industry, & the activities of the organisation's competitors in the industry. We identify some responses the organisation can make. We look at the sources of environmental information. We need to select & use appropriate information from the vast amounts of available data. We analyse an organisation's competitive & general environments, identify what we need to do with this information & see how the organisation responds to subsequent changes. This leads into an overall discussion of the nature of change in an organisation. In the final section, we look at the way that business has been changing over recent years & identify some current trends that may provide direction for the future. In today's competitive world, the concept of competitive advantage needs to become an integral part of the culture of an organisation; one that manifests itself in the structure & in all functions. Success is achieved by efficiency in all business functions, in good overall co-ordination within the organisation & by effectiveness in achieving the mission & corporate objectives. After participating in this course, you should be able to: identify stakeholders, evaluate the impact of stakeholder power & identify areas of conflict analyse Porter's five competitive forces for an organisation in its industry identify sources of environmental information appropriate for a range of organisations conduct a full environmental analysis for any given organisation evaluate the environmental factors driving change appraise why organisations need to manage change describe some sources of resistance to change summarise the key trends in the business world & their implications for an organisation. ...

Competition Winner Course To many, winning anything worthwhile in a competition is simply a pipe dream that would never come true. They see the possibility of doing a little & getting a lot in return as simply unrealistic. The fact of the matter is quite the opposite, first of all, entering competitions with the intention of doing well is hard work & a fair bit of organisation & business like strategy is needed. Secondly, profiting from them is a real possibility. The aim of this course is to teach the student how enter competitions in a structured way in order to achieve a real profit from entering competitions. ...

Complementary Health Care Course Do you feel you want to take preventative & or a complementary approach to your health care?  Then this course will go a long way to assist you in finding a happy balance & what you feel is a suitable alternative to your health care needs. ...

Comprehensive Writing Course Our Comprehensive Writing Course will show you how to write by using the things you know best: your life experiences, your interests, your hobbies, your talents, & your skills. The course & instructional materials are the result of many years' painstaking research into every facet of writing. The course has been continually updated to make it the most comprehensive available in the world today. The course is written so that even the most inexperienced person can understand it easily. It enables anyone to start from the very beginning & progress through to writing for publication. The course is comprehensive in scope, covering all aspects of writing for publication today. We believe that anyone with a modicum of determination can be assisted in writing for profit with the help & guidance of our personalised tuition. ...

Confidence Building Course A sense of inferiority & inadequacy serves little purpose other than to interfere with the attainment of a person's full potential. Self confidence, on the other h&, can only lead to self realisation & successful achievement. It is a sad fact that a great number of people are simply existing in lives which are restricted by what is commonly termed an 'inferiority complex.' But when the proper steps are taken, this can be overcome. ...

Conflict Management Course This course has been designed for people seeking to understand the nature of conflict & provides a series of techniques to deal effectively with conflict & hostility. Students can be drawn from any environment where conflict, anger & hostility are encountered either by telephone or in personal contact with clients, customers or the public at large. The course will provide the student with a thorough knowledge of the subject &

Includes:: the basic concepts of conflict management, techniques for managing conflict effectively, listening & negotiation techniques as well as how to cope with crises.

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Conscious Romantic Relationships Course The incidence of troubled, unfulfilling, & failed marriages/relationships is at an epidemic level, & the Conscious Romantic Relationships course is designed to create an evolution in the levels of introspection, emotional awareness, & communicative skills, needed to make relationships the healthy, self teaching, & lasting experiences they so often could be. Couples with mainly unconscious energy running through their relationship run a high risk of experiencing repeated difficulties that eventually lead to the ending of the relationship. What is more painful, is that many times both partners still care deeply, & even still feel love for one another, & are at a loss of knowing what went wrong. If only they had the knowledge that they needed to save the relationship. The Conscious Romantic Relationships course will give you & your partner the knowledge that you need to solve long standing relationship struggles at last, & to bring into being essential changes that will create a solid, fulfilling, loving, & long lasting union. ...

Conservation Course Man is creating an urban environment where so many goods are being concentrated that consumer desire, comparable to predatory instinct, is being over stimulated. From the moment a child can hear a radio or watch a television, this instinct is being stimulated & exploited by loud, noisy radio & television advertisements & garish neon signs & posters. These adverts do not merely beg person to buy, they aim to convince people that they need these things & cannot possibly live without them. This is the outcome of mass production that must find avenues to sell the goods. True, these methods create employment, but the fact remains, they are using up the earth's animal & mineral resources at an alarming rate. About Conservation Conservation is the wise use of the earth's resources, so that they can support, or sustain, the generations yet to come. This can be done in many ways & in different situations. ...

Contemporary Social Policy Course Through this course you will increase your awareness of the extent to which social policy affects all of us in our everyday personal & working lives. It builds on your knowledge by considering substantive areas of social policy, in particular policies on health, community care & housing, & encourages you to think more broadly about the interrelationships between different aspects of social policy & the range of providers of welfare in society. Some of the major debates in social policy will be introduced & considered, as will the various political perspectives that have informed social policy developments. Finally, the implications of these debates for health & social care professionals, particularly in terms of their role in the definition of need & its implications for dependency, is considered. ...