The Quest to Rediscover Microsoft’s Soul & Imagine a Better Future for Everyone Microsoft’s CEO tells the inside story of the company’s continuing transformation while tracing his own journey from a childhood in India to leading some of the most significant changes of the digital era LONGLISTED FOR THE FT & MCKINSEY BUSINESS BOOK OF THE YEAR AWARDHit Refresh is about individual change the transformation happening inside Microsoft & the arrival of the most exciting & disruptive wave of technology humankind has experienced – including artificial intelligence mixed reality & quantum computing It examines how people organisations & societies can & must transform how they must ‘hit refresh’ in their persistent quest for new energy new ideas & continued relevance & renewal Yet at its core it’s about humans & how one of our essential qualities – empathy – will become ever more valuable in a world where technological advancement will alter the status quo as never before In addition to his thoughts on these stunning scientific leaps Satya Nadella discusses his fascinating childhood before immigrating to the US & how he learned to lead along the way He then shares his meditations as sitting CEO – one who is mostly unknown following the brainy Bill Gates & energetic Steve Ballmer He explains how the company rediscovered its soul – transforming everything from its culture to its business partnerships to the fiercely competitive landscape of the industry itself Nadella concludes by introducing an equation to restore digital trust ethical design principles & economic growth for everyone ‘ Ideas excite me’ Nadella explains ‘ Empathy grounds & centres me’ A series of recommendations presented as algorithms Hit Refresh is an astute contemplation of what lies ahead from a conscientious deliberative leader searching for improvement – for himself for a storied company & for society