A Guide to Leadership & Management in Higher Education shares an innovative approach to supervision leadership & management in the higher education workplace Drawing from humanism & positive psychology Fitch & Van Brunt weave together a compelling narrative for managing employees across generational differences This book shares key leadership lessons & advice on how to inspire creativity increase efficiency & tap into the talents of your diverse multi-generational staff This guide offers practical & detailed advice on establishing new relationships setting expectations encouraging accountability addressing conflict & supervising difficult staff Focusing on how to build & strengthen connections through genuineness & empathic caring this book provides important guidance for today's college & university leaders