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Service Management: Operations, Strategy, Information Technology
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The sweet countenance of Reason greeted Morse serenely when he woke, & told him that it would be no bad idea to have a quiet look at the problem itself before galloping off to a solution. Chief Inspector Morse was alone among the congregation in suspecting continued unrest in the quiet parish of St Frideswide's. ...
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Service Oriented
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Service Offerings And Agreements

By implementing good practice in service offerings and agreements, IT departments can achieve customer satisfaction by merging demand, supplier and financial management with the service portfolio and service catalogue. For IT departments and intermediate exam candidates, this book provides clarification and expansion of the core ITIL(r) texts.
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  • Availability: Out Of Stock
  • Supplier: Pickabook
  • SKU: 9781906124601
Availability: In Stock
£23.96
computer science / edp Mathematics, Science, Technology & Medicine > Computer Science / EDP
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Product Description

By implementing good practice in service offerings & agreements, IT departments can achieve customer satisfaction by merging dem&, supplier & financial management with the service portfolio & service catalogue. For IT departments & intermediate exam candidates, this book provides clarification & expansion of the core ITIL (r) texts.

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Supplier Information

Pickabook
A UK based company founded in 1998. Offering exceptional value for money on a wide range of books including leather bound books and sticker books.

Over 5 million books in stock - all new
Discounts of upto 80 percent
Excellent customer service
Fast delivery
Page Updated: 2015-03-31 20:45:45

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