About Us
Contact Us
Privacy Policy
Cookie Usage
Add Your Store

More From Contributor

image missing
Service Delivery
Platforms
£69.29
Discusses the fundamental requirements of service delivery platforms, evaluating their basic functions & feasibility. This text presents the entire user experience, including requirements for the user terminal, supporting systems, broadcasting, & networks. It explores the evolving role of service delivery platforms. ...
Archived Product
Service Engineering
Service Engineering
£76.50
Service-oriented systems are increasingly challenging traditional software engineering methods. Aimed at the specialist, this volume's detailed case studies provide an integrated vision of the most important current European research in service engineering. ...
Archived Product
Service is Front Stage
Service Is Front Stage
£27.55
This book contains a simple but powerful definition of services based upon a separation between back-stage & front-stage activities. Services deal with front interactions, production & manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field. ...
Archived Product
image missing
Service Management
£22.77
Intended for high-level executives in organizations whose "products" have a high immaterial content, such as service, image or know-how, this work aims to be a comprehensive discussion of the management of service businesses, based on several years' research & consultation. ...
Archived Product

Service Innovation

Provides the framework to design services that unlock growth opportunities for every business. This book offers instructions on the finer points of how to rethink your approach to the customer's needs: how the customer defines value in a product or service. It also offers guidance on staying focused on the 'fuzzy front end' of service innovation.
RIP - This product is no longer available on our network. It was last seen on 01.01.2015

This page now acts as a permanent archive for this product. Add more information using the comments box below to ensure it can still be found by future generations.

Use our search facility to see if it is available from an alternative contributor.
  • Availability: Out Of Stock
  • Supplier: Pickabook
  • SKU: 9780071713009
Availability: In Stock
£15.74
non-fiction & reference Non-Fiction & Reference
Description Reviews / Comments Add New

Product Description

Provides the framework to design services that unlock growth opportunities for every business. This book offers instructions on the finer points of how to rethink your approach to the customer's needs: how the customer defines value in a product or service. It also offers guidance on staying focused on the 'fuzzy front end' of service innovation.

Reviews/Comments

Add New

Intelligent Comparison

Oooops!
We couldn't find anything!
Perhaps this product's unique.... Or perhaps we are still looking for comparisons!
Click to bump this page and we'll hurry up.

Price History

Oooops!
We couldn't find any historical pricing!

Vouchers

No voucher codes found.
Do you know a voucher code for this product or supplier? Add it to Insights for others to use.

Facebook

Jargon Buster

Instructions - An informative direction to take.
Design - A drawing or styles that shows the look and functionality of something before its made.

Supplier Information

Pickabook
A UK based company founded in 1998. Offering exceptional value for money on a wide range of books including leather bound books and sticker books.

Over 5 million books in stock - all new
Discounts of upto 80 percent
Excellent customer service
Fast delivery
Page Updated: 2015-03-31 20:45:45

Community Generated Product Tags

Oh No! The productWIKI community hasn't generated any tags for this product yet!
Menu