The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Choose 4-hour same business day hardware support when you need to: extend your hardware warranty coverage with prompt service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HPE & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. HP Hardware Support Onsite Service provides high-quality remote assistance & onsite support for your covered hardware, helping you to improve product uptime. In addition to defective media retention, Comprehensive Defective Material Retention service feature option allows the customer to retain additional components that have been designated by HP as having data retentive capabilities, such as memory modules. All eligible data retentive components on a covered system must participate in the Comprehensive Defective Material Retention. ...

Remote problem diagnosis & support HPE Services uses electronic remote support tools to isolate your problem & facilitate resolution. 4-hour onsite response For issues that cannot be resolved remotely, an authorized HPE Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HPE Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Escalation management Established escalation procedures enlist specialized expertise from HPE. ...

Remote problem diagnosis & support HPE Services uses electronic remote support tools to isolate your problem & facilitate resolution. 4-hour onsite response For issues that cannot be resolved remotely, an authorized HPE Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HPE Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Escalation management Established escalation procedures enlist specialized expertise from HPE. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices;obtain easy-to-buy, easy-to-use onsite services;improve hardware performance & uptime;increase the return on your HP & multivendor hardware investments;enjoy consistent service coverage across geographically dispersed sites. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices;obtain easy-to-buy, easy-to-use onsite services;improve hardware performance & uptime;increase the return on your HP & multivendor hardware investments;enjoy consistent service coverage across geographically dispersed sites. ...

Remote problem diagnosis & support HPE Services uses electronic remote support tools to isolate your problem & facilitate resolution. 4-hour onsite response 24 x 7 x 365 For issues that cannot be resolved remotely, an authorized HPE Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HPE Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage

Includes:: all required parts & materials. Escalation management Established escalation procedures enlist specialized expertise from HPE & selected third-parties.

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