This cost-effective HP Care Pack Service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair activities. ...

Increase equipment availability & productivity with high-quality onsite & remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks & laptops, network equipment, & printing. For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site the next day after your call has been logged & for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage

Includes:: all required parts & materials.

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The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Replace failed hardware units quickly & conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges
- for both the returned & replacement products
- are prepaid by HP. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.

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Hewlett-Packard takes great care of its customers
- thats why it provides you with reliable & high-class service to make you feel
...

HP Support Plus helps you increase the performance & availability of your IT infrastructure with comprehensive, consistent hardware & software services. Working with your IT team, HP services engineers deliver onsite hardware support & over-the-phone software support 13 hours per day, 5 days per week. What happens when a disk goes bad? A defective drive component is no cause for alarm if your hardware is covered by an HP hardware support agreement. An authorized HP support agent simply travels to your site & swaps out the defective disk with a new one. Once you recover the backed-up data, you are ready to continue working. Its what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HP has procedures in place to ensure data is erased from defective hard drives, there are a variety of tools & techniques which still can make the data accessible. Simply letting the disk & data leave your facilities could subject you to penalties under international, federal, state/local, & industry regulations now in effect. Keep your disk. Stay in control. You could solve the problem by keeping your drive component, but a standard hardware agreement would require you to purchase & manage the disk yourself. Thats why more & more security-conscious companies are adding the HP Defective Media Retention option to their HP Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers & Storage Works products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty. ...

Hewlett-Packard takes great care of its customers
- thats why it provides you with reliable & high-class service to make you feel
...

HP Support Plus 24 helps you increase performance & availability with comprehensive, consistent hardware & software services. Working with your IT team, HP services engineers deliver onsite hardware support & over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HP products & selected multivendor hardware & software. What happens when a disk goes bad? A defective drive component is no cause for alarm if your hardware is covered by an HP hardware support agreement. An authorized HP support agent simply travels to your site & swaps out the defective disk with a new one. Once you recover the backed-up data, you are ready to continue working. Its what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HP has procedures in place to ensure data is erased from defective hard drives, there are a variety of tools & techniques which still can make the data accessible. Simply letting the disk & data leave your facilities could subject you to penalties under international, federal, state/local, & industry regulations now in effect. Keep your disk. Stay in control. You could solve the problem by keeping your drive component, but a standard hardware agreement would require you to purchase & manage the disk yourself. Thats why more & more security-conscious companies are adding the HP Defective Media Retention option to their HP Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers & Storage Works products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty. ...

Hewlett-Packard takes great care of its customers
- thats why it provides you with reliable & high-class service to make you feel
...

HP Support Plus helps you increase the performance & availability of your IT infrastructure with comprehensive, consistent hardware & software services. Working with your IT team, HP services engineers deliver onsite hardware support & over-the-phone software support 13 hours per day, 5 days per week. What happens when a disk goes bad? A defective drive component is no cause for alarm if your hardware is covered by an HP hardware support agreement. An authorized HP support agent simply travels to your site & swaps out the defective disk with a new one. Once you recover the backed-up data, you are ready to continue working. Its what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HP has procedures in place to ensure data is erased from defective hard drives, there are a variety of tools & techniques which still can make the data accessible. Simply letting the disk & data leave your facilities could subject you to penalties under international, federal, state/local, & industry regulations now in effect. Keep your disk. Stay in control. You could solve the problem by keeping your drive component, but a standard hardware agreement would require you to purchase & manage the disk yourself. Thats why more & more security-conscious companies are adding the HP Defective Media Retention option to their HP Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers & Storage Works products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation.HP Support Plus 24 helps you increase performance & availability with comprehensive, consistent hardware & software services. Working with your IT team, HP Services engineers deliver onsite hardware support & over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HP products & selected multivendor hardware & software. In addition, this convenient HP packaged service makes software updates available to you at substantial savings. ...