People Focused Business Analysis

Product Description

Of all specialists involved in the development of an IT system, the Business Analyst is arguably the most client-facing. They are required to define the required system but, in order to do so, they must also interact with people. Requirements capture, prototyping, negotiation, stakeholder management, presentation of business options
- all have a significant human dimension requiring a facility equally in interpersonal & analytical skills.

This course shows how to work within a business strategy, use proven techniques to analyse the business area, & identify changes to business processes needed to meet specific internal & external challenges. It offers the opportunity to develop the skills needed to work with senior business & IT staff to analyse & model business activities. Delegates will learn how to investigate business problems & how to identify & recommend appropriate creative solutions.

From the interpersonal direction, a powerful psychometric tool is investigated
- Strength Deployment Inventory (SDI)
- which acts as a force multiplier when combined with the other skills covered on the course, such as interviewing & negotiation.

This is an intensive five-day course with a combination of lectures, in-class exercises, & case studies.

This training may be available onsite; please contact us if you are interested.