Anyone who communicates with internal and/or external customers & provides a service to them, either face to face or on the
...Providing outstanding customer service often makes the difference between gaining & keeping a customer or losing one. This course
...Companies that offer differentiated, reliable & customer-friendly service have a distinct competitive advantage. Customers have
... Do you want to improve the quality of your life at work & at home?
Do you want to reduce your vulnerability to the disorder
Achieving Leadership in Product Management
Organisations are frequently conflicted & confused about the role of product
...Due diligence is the critical process during which buyers or major investors can avoid costly mistakes in international business
...Action Script 3 Bootcamp combines the Action Script 3 Getting Started, Action Script 3 Advanced Techniques & Action
...This is a hands-on course focuses on the core Action Script programming features which underpin just about anything & everything
...Poor listening skills lead to misunderstanding, lost orders, customer complaints & staff disagreements. Improving listening
...This new one day course will cover working with & understanding different types of behaviours, how to get the most from others
...Marketers and sales people are on the same side and should work together towards common business goals. However, it doesn't always seem this way within the organisation where the relationship is often referred to in warfare terms! This course provides
Marketers & sales people are on the same side & should work together towards common business goals. However, it doesn't always seem this way within the organisation where the relationship is often referred to in warfare terms! This course provides an understanding of the role of professional selling in achieving marketing objectives as well as practical ways that communication can be enhanced.
Marketing teams will have a better understanding of the key principles of selling, & this will assist them in designing support programmes of sales aids, events & customer-facing communications.
This training may be available onsite; please contact us if you are interested.