Anyone who communicates with internal and/or external customers & provides a service to them, either face to face or on the

Providing outstanding customer service often makes the difference between gaining & keeping a customer or losing one. This course

Companies that offer differentiated, reliable & customer-friendly service have a distinct competitive advantage. Customers have

Do you want to improve the quality of your life at work & at home?
Do you want to reduce your vulnerability to the disorder

Achieving Leadership in Product Management

Organisations are frequently conflicted & confused about the role of product

Due diligence is the critical process during which buyers or major investors can avoid costly mistakes in international business

Action Script 3 Bootcamp combines the Action Script 3 Getting Started, Action Script 3 Advanced Techniques & Action

This is a hands-on course focuses on the core Action Script programming features which underpin just about anything & everything

Poor listening skills lead to misunderstanding, lost orders, customer complaints & staff disagreements. Improving listening

This new one day course will cover working with & understanding different types of behaviours, how to get the most from others