Gear up for your new
managerial role with this
crucial three day course
focusing on all

L&D specialists must
seize the challenge of
influencing management on
the benefits of
organisational

The current climate
requires managers to
focus on delivery,
maximising the
performance

Grievance issues are
escalating in both scale
and number due to recent
legislative
requirements

One of the most
powerful business
outcomes resulting from
learning and development
is enhanced

The use of competency
frameworks has grown
steadily over recent
years and today they
are

Today's organisations
recognise that creating
and building a knowledge
management
environment

• Do you need
  to lead a team?


• Do you want to be
  able to achieve
  your

The performance of a
sales force is reflected
by the quality of sales
management. This
sales

This programme is
designed for National
Account Managers and Key
Account Managers. The
course

The power of coaching
for improving performance
is now widely recognised
by organisations.

This course gives
participants an overview
of psychometric testing
and equips them with

This course forces
delegates to pull out
their file and actively
review the foundation
course

It is often said that
the greatest asset of any
organisation is its
people and certainly

This course aims to
give practising or
potential team leaders
the foundation for
their

This
course builds on the
skills learned in
Successful Supervisory
Management.

This course builds on
the skills learned in
earlier courses,
focusing on action
centered

This programme has
been designed for the
newly promoted manager or
for those soon to
move

Participants will
cover the fundamental
principles of management
and be introduced to
a

The promotion from
team member to
manager/supervisor is a
landmark in any career.
It recognises

This workshop looks
at the essential skills
and attitudes that an
individual new to
management

The move from
completing your own
personal tasks to
managing the workload of
others can

Designed specifically
for secretaries and PAs,
this highly interactive
course will provide

This programme
comprises two 2 day
workshops. The first two
day session focuses on
the

The course considers
all aspects of the
supervisors role and how
to achieve a high
level

ILM Level 2 Award is
the UK's premier award
for the new team leader
or supervisor.

To adopt the
principles of coaching in
your management style to
help your staff
realise

Coaching means
improving the skilled
performance of another
person. It is a
deliberate

You will learn how to
motivate and develop your
team to continuously
improve performance

This programme will
enhance your management
qualities and will
provide a series of
skills

Effective teamwork is
one of the cornerstones
to productivity. A well
lead, cohesive team

In a changing business
climate, organizations
need leaders with more
than technical and

The First Line
Managers Skills course
will enable the delegate
to become more
focussed

Situational
Leadership® is one of
the most widely used
leadership models in the
world and

Without a sound
understanding of the
supervisor's role and a
good grasp of the basic
skills,

Whether communicating
with the person in the
next office or across the
world, virtual
working

This broad-based
programme has been
designed to help middle
managers achieve
improvements

Train the Trainer
course has been designed
to empower managers to
assist and guide
their

The ILM Level 5 Award
in Leadership and
Management Skills has
been designed to give
practising

Linking practical
leadership theories to
dynamic team leading,
this course comes to
life

Do your leaders know
how to unleash the
highest and best
contribution of their
teams toward

Leadership is one of
those things that's often
awfully hard to define
but you know when

Unresolved conflict
can severely disrupt
workplace communication,
performance and
employee

• Do you worry
  about going through the
  appraisal process with
  your staff?
  

IT staff are valuable
company resources because
of their unque specialist
skills, knowledge