Mounting work
pressures, too little
time, keeping your
knowledge base
up-to-date, checking

From the basic
safety principles of IOSH
management to more
specialist requirements
such

This half day course
is aimed at anyone who
has attended a media
training course in
the

Most organisations
recognise the value of
taking a whole-person
view of their staff.
They

The managing conflict
course will benefit
individuals, teams and
the organisation by
providing

Verbal communication
skills are essential in
today's business
environment - formally
and

This is a one-day
workshop for those who
already are good writers.
Our time will be
devoted

What news is,
identifying stories and
writing them for
different readerships.
The workshop

Telephones and mobile
phones help us to
communicate with our
customers. Therefore, it
is

It is not always easy
to manage interactions
with others in a way that
ensures both parties

Effective teamworking
and harmonious
relationships are
essential to the
productivity of

Assertiveness is about
being able to express
yourself with confidence,
without

Whether negotiating
with suppliers, clients,
colleagues in other
departments, or
trade

Vast amounts of free
publicity can be
generated by innovative,
media- savvy
organisations

You feel more
comfortable with
yourself,

Numerous
studies prove
conclusively that
charismatic leaders are
more successful.

This practical and
energetic two day
workshop provides all the
skills salespeople need
to

Guidance and practice
in the essential skills
of speaking to an
audience. Remember
public

The art of successful
contract negotiation is
the very core of
commercial success. It
is

Many of us enjoy the
creative possibilities of
writing. All too often
however the writing

This course is for
those with some
experience of news
writing who wish to
improve their

As all experienced
freelance journalists
know, coming up with a
great idea and
writing

This course shows you
how to deal with news
stories and features
quickly and
accurately.

An intensive workshop
showing how to get your
news release into print
or online. It looks

This course builds on
the Introduction to
Sub-editing course and
concentrates on
improving

This course is
designed to help you
develop the skills you
need to be an outstanding
sub-editor;

Good internal
communication is an
essential part of any
successful communications
strategy.

Strength Deployment
Inventory (SDI) enhances
leadership techniques,
helps to build teams

A heavy practical
emphasis means that by
the end of this workshop,
a newcomer will
understand

Any marketing or PR
professional needs to
build an effective press
and media network in

This is a practical,
results-driven course
covering news reporting,
researching a story,

• Do you have a
  lot of reading to
  do?
• Do you read
  lots of emails,
  reports,

• Do you find
  certain types of people
  difficult to
  understand?
• Is
  conflict

Powerful communication
techniques are vital for
anyone who needs to
influence others to

Managers today are
regularly called upon to
make presentations to
both internal and
external

This course is
designed to help you
deliver a message
clearly, concisely and
effectively

As organisations
demand more from their
employees and employees
need to engage with
new

The workshop is split
so that delegates can
write a feature and have
it assessed on the

Imagine how different
things could be if you
had the self-belief and
fearlessness to
communicate

Neuro Linguistic
Programming (NLP) is the
modern science of
communication. It uses
psychology

This two-day
intermediate level
training course will help
delegates deliver
presentations

The main focus of
this course is to improve
and refresh the skills of
those that receive

It is
widely recognised that
speaking

We have only 15
seconds to make a first
impression! Frightening
when you think that,
no

In today's
ever-changing business
environment, individuals
find themselves having to
build

Reports are the
lifeblood of
organisational
communications. They
communicate
information,

Do you remember that
feeling of exhilaration,
satisfaction and success
the last time you

There are many reasons
why people struggle to
listen effectively. These
include:

• Do you want to
  make a strong positive
  first impression?


• Do you want to
  make

"You know this
course could be best the
best thing that ever
happened to your
future"

Getting your message
across successfully on
television and radio is
crucial in today's
media

Many minute-takers
have had no training in
minute taking and are
asked to take on this
important

The ability to speak
confidently and deliver a
persuasive message is an
essential skill

Do you recognise this
feeling?

"Your
brain starts working from
the moment you

"The wise man knows
everything - the shrewd
man knows everybody" As
competition becomes

In your organisation
you probably have a staff
newspaper, perhaps also
an intranet,
face-to-face

If it's a
presentation, if it's a
meeting, if it's the
telephone, if it's just
talking

During this two-day
workshop we will help you
to transform your
presentation skills,
adding

Poor listening
skills lead to
misunderstanding, lost
orders, customer
complaints and

IT staff are often in
the situation where they
need to present and
explain technical
concepts

This course covers the
techniques needed to
present broadcast content
for audio or video

To enable
participants to
confidently deliver clear
and concise presentations
to major

RapidConsensus is a
programme that teaches
the simple but powerful
process of:

Speaking
opportunities offer
unrivalled chance to show
how capable you are. Have
people

Once you understand
why some workplace
experiences are more
stressful than others,
you

"How to
Understand Different
Perspectives"

Conflict is a part
of

Verbal
communication

This course is
intended to complement
Personal Organisation
skills for Secretaries
and PAs',

Stress Management is a
must for any company that
cares about the long term
well being of

The words you use to
promote your business,
product or service can
have a real impact on

Coaching with NLP
enables us to access the
excellence that lies
within each and
everyone

Learning how to
influence and persuade
others is one of the most
valuable and
transferable

Learning how to
influence and persuade
others is one of the most
valuable and
transferable

Inter-departmental
rivalry, conflicting
objectives and personal
ambition can both
create

This is the senior
form of our Journalistic
Style workshop. It takes
a refreshing look at

This course will
ensure the reports you
write actually get read
and the contents are
then

Writing reports is a
key part of how we
communicate in the
workplace, both through
lines

Writing reports is an
essential part of how we
make decisions and
communicate strategy
within

The aim of this
one-day professional
writing skills course is
to help participants
develop

Get to grips with the
symptoms and sources of
stress to avoid illness

Most

This workshop takes
small groups of
non-native English
speakers through a
practical, intensive

Getting your
organisation to back what
you want to do is vitally
important for any
effective

• Do you want to
  create a fantastic first
  impression with your
  written
  communications?

This course is
designed to help
delegates produce
effective written work
which achieves

An interactive,
challenging and fun team
building experience which
gives team members

This
one-day course focuses on
the practical application
of NLP techniques in

Do you want to improve
the quality of your life
at work and at home?/> Do you want
to

Negotiation is an
essential skill not only
for a sales environment
but in any workplace

Excellent
communication and
presentation skills are
very often cited as key
differentiators

This is a fun and
interactive workshop
which gives a broad
overview of the subject
of emotional

Most organisations
face the challenges of
market maturity,
commoditisation and
customer

Companies that offer
differentiated, reliable
and customer-friendly
service have a
distinct

Clear, concise
written communication
that projects a
professional image is
important to

This Workshop will
enable delegates to
increase their awareness
of the different
approaches

This two-day course is
designed to assist
finance personnel to
achieve effective
communication

This intensive one-day
workshop is for people
who have attended the
Business
Communication