HPE Foundation Care 24x 7 Service — offers 24x 7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware & a two-hour response time for software. ...

HPE Foundation Care 24x 7 Service — offers 24x 7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware & a two-hour response time for software. ...

HPE Foundation Care 24x 7 Service — offers 24x 7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware & a two-hour response time for software. ...

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind & help you to stay up & running. ...

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind & help you to stay up & running. ...

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind & help you to stay up & running. ...

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind & help you to stay up & running. ...

HPE Foundation Care Exchange Service combines popular remote hardware & software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware & software problems on your HPE products. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support for HPE Networking products provides remote technical support & access to software updates & patches. Customers can access updates to software & reference manuals as soon as they are made available. ...

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware & software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware & software problems with HP & selected third-party products. For hardware products covered by HP Foundation Care, the service

Includes:: remote diagnosis & support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support & Collaborative Call Management for selected non-HP software. Contact HP for more information & determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support & access to software updates & patches. HP releases updates to software & reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, & end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product & support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business & operational needs.

...

HP Foundation Care Exchange Service combines popular remote hardware & software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware & software problems on your HP networking products. Hardware exchange offers a reliable & fast parts exchange service for eligible HP networking products. Specifically targeted at products that can easily be shipped & on which you can easily restore data from backup files, HP Foundation Care Exchange Service is a cost-efficient & convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support & access to software updates & patches. Customers can access updates to software & reference manuals as soon as they are made available. In addition, HP Foundation Care Exchange Service provides electronic access to related product & support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business & operational needs: Next Business Day or 4-Hour Hardware Exchange. ...