Demand for managed services is expected to grow dramatically over the next four years, with small businesses
- those with fewer
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Cisco Smart Call Connector Operator is a Windows application that has been specifically designed for the fast call handling plus contact management & messaging requirements of a small business operator position. Cisco Smart Call Connector Operator is an operator solution for the Cisco Smart Business Communications System (SBCS). Easy to install, configure, & use, the application offers a fully customizable user interface, allowing operators to resize feature windows & place them anywhere on the screen to meet individual needs. Users can also choose to use a mouse or a customizable keyboard to access features & for deployment flexibility. Cisco Smart Call Connector Operator displays queue, directory, & call control information in user-customizable windows. From the application, operators can monitor incoming & extended calls, answer calls, access the telephony features, easily locate the right available employee & efficiently transfer the call to their current number. Deployment options include the ability to have one or multiple operator positions. Call Connector Operator can be used for a standalone, single position, with a backup operator position to relieve the primary operator. For larger sites, multiple operator positions can be deployed with Call Connector server, supporting one or more business locations. ...

Cisco Small Business 220 series smart plus switches bridge the gap between managed & smart switches to offer customers the best of both worlds. Combining powerful performance with reliability, they provide the higher levels of security, management, & scalability you expect from managed switches, affordably priced like smart switches. ...

SMARTnet provides enhancement & maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line & via telephone, the ability to refresh their system software at will, & a range of hardware advance replacement options. ...

SMARTnet support provides customers with software updates & upgrades, registered access to Cisco Connection Online (CCO), advance replacement of hardware, & technical support. Cisco Systems developed SMARTnet services to meet the maintenance requirements of customers with internal maintenance support staff. The SMARTnet support product is based on Cisco's philosophy of moving beyond traditional business barriers to achieve the following: make all of Cisco's information, services, & support available to its customers on dem&, deliver fast response & high customer satisfaction, improve user productivity, significantly lower the cost of doing business. SMARTnet Premium service provides all of the features of SMARTnet service, plus the fastest response time for replacement parts, 4-hour or 2-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco-observed holidays. ...

SMARTnet support provides customers with software updates & upgrades, registered access to Cisco Connection Online (CCO), advance replacement of hardware, & technical support. Cisco Systems developed SMARTnet services to meet the maintenance requirements of customers with internal maintenance support staff. The SMARTnet support product is based on Cisco's philosophy of moving beyond traditional business barriers to achieve the following: make all of Cisco's information, services, & support available to its customers on dem&, deliver fast response & high customer satisfaction, improve user productivity, significantly lower the cost of doing business. SMARTnet Premium service provides all of the features of SMARTnet service, plus the fastest response time for replacement parts, 4-hour or 2-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco-observed holidays. ...

Your network is the lifeline that connects your customers to goods & services. The effects of downtime can significantly decrease productivity, erode customer confidence, & result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, & smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, & operating at peak performance. ...

The Cisco 350 Series, part of the Cisco Small Business line of network solutions, is a portfolio of affordable managed switches that provides a reliable foundation for your business network. These switches deliver the features you need to improve the availability of your critical business applications, protect your sensitive information, & optimize your network bandwidth to deliver information & applications more effectively. Easy to set up & use, the Cisco 350 Series provides the ideal combination of affordability & capabilities for small businesses & helps you create a more efficient, better-connected workforce. ...

Cisco Spam & Virus Blocker is a powerful protection against Spam, Viruses, & Email Threats. The Cisco Spam & Virus Blocker immediately stops spam coming into your business email, requires minimal management, & is backed by Sender Base services, a network database of email security threats. This dedicated antispam, antivirus, & antiphishing security appliance is an easy-to-use solution designed specifically for small businesses. Other spam security products require time-consuming manual administration to be fully effective & cant match the accuracy of the Cisco solution. ...

The Cisco Redundant Power System 2300 (RPS 2300) increases availability for converged data, voice, & video networks. The system delivers power supply redundancy & resiliency for a variety of power requirements, including Power over Ethernet (Po E). It helps ensure uninterrupted operation & protection against device power supply failures by providing seamless failover for Cisco switches like the Cisco Catalyst 3750-E Series Switches & routers like the Integrated Services Routers. The Cisco RPS 2300 supplies redundant power for up to two of six connected 48-port Po E devices in a convenient, 1-rack-unit form factor. When attached to Cisco Catalyst 3750-E or 3560-E Series Switches, the Cisco RPS 2300 offers additional intelligent management capabilities. ...