
This title takes a practical approach to all aspects of structuring & delivering a training course or seminar. It covers learning theory the learning environment preparing to train training delivery audio visual support & group & individual exercises. A feature of this edition is the inclusion of the so-called facilitraining rainbow" an innovative model designed to help trainers identify which delivery style is most appropriate for their particular situation. " The Pocketbook Series" comprises more than 60 titles in the areas of training personal development management customer care sales & marketing & finance."