Written to the 2009 National Occupational Standards & endorsed by City & Guilds this is an essential resource if you are working towards any of the following Level 3 qualifications: * Diploma in Hospitality Supervision & Leadership (NVQ) * Award in Hospitality Supervision & Leadership Principles * Apprenticeship framework in Hospitality Supervision & Leadership The textbook covers all the mandatory units for the Diploma (NVQ) & all of the requirements of the new Award in Hospitality Supervision & Leadership Principles. The CD-Rom contains 14 optional units for the Diploma (NVQ) so whatever occupational area you are specialising in there will be enough units for you to complete your qualification. Level 3 Hospitality Supervision & Leadership supports you in the following ways: * Full coverage of underpinning knowledge for all units prepares you for assessment & provides a useful reference tool in the workplace * Evidence suggestions mapped to the standards help with assessment planning * Evidence mapping grids for each option unit support holistic assessment & efficient portfolio building * Confidence-building guidance from the Chief Examiner on how to prepare for professional discussion The series editor Pam Rabone is the City & Guilds Chief Verifier for this qualification.