By the end of the 1920s domestic service remained the largest female occupation in Britain. We view it today as an undesirable job owing to the class divide it has come to represent & this is reflected in the portrayals of mistresses & servants in books & on the screen in such dramas as Upstairs Downstairs & Downton Abbey. But what do we really know about how girls felt when taking up these positions in other peoples houses or how they were treated? Pamela Horn uses first-hand accounts & reminiscences as well as official records & newspaper reports to extract the truth about the lives & status of men & women in domestic service from 1900 to 1939.