Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career marriage or life. Whether these are conversations with yourself partner colleagues customers family or friends Fierce Conversations shows you how to have conversations that count. Scott reveals how to: * Overcome the barriers to meaningful conversations * Express who you are & what you believe * Confront tough issues with courage confidence & sensitivity * Overcome fear to get to the heart of the problem * Inspire followers attract believers & build visions that become reality * Bring about real change through talking * Encourage others to reveal their true opinions Packed with exercises & questionnaires to help you have the best conversations possible Fierce Conversations will revolutionise the way you communicate.