How many parents would believe their thirteen year old son who told them that two vampires & a hooded stranger had tried to abduct him? Strange thing is young Ethan Fox is convinced his parents George & Betsy do believe him. Could it have something to do with the mysterious poem he wrote in his sleep? Or maybe it has something to do with his past the past he cannot remember before his eighth birthday. Something strange is afoot & it is about to turn Ethans world upside down. While holidaying with his parents to get away from the crazy events of the previous two weeks Ethan encounters a young girl named Haley Hunt who he is strongly drawn to & the feeling is mutual. Together Ethan & Haley are lured to The Residence home of the Caretakers an organisation of intelligent beings sent to earth to nurture the human race & protect them from unearthly influences. Armed with special abilities including the power to evolve any earthly creature the Caretakers take in their unexpected guests. They have been watching young Ethan Fox & are curious as to why the Grimleavers their mortal enemy on earth would want to abduct a young human child. Together Ethan & Haley journey to magical worlds make new friends & help the Caretakers unravel the stories greatest mysteries. Along the way they learn that the Caretakers have been here since the beginning of human history & have played a key role in shaping human lore. In their world vampires werewolves trolls & even Medusa herself really do exist but have been kept hidden from the human world around them. Ethan is the key as they ultimately discover the Grimleavers true intentions to unlock the four portals to the elemental worlds of the Chrysalis.