Five years & more than 100 000 copies after it was first published its hard to imagine anyone working in Web design who hasnt read Steve Krugs instant classic" on Web usability but people are still discovering it every day. In this second edition Steve adds three new chapters in the same style as the original: wry & entertaining yet loaded with insights & practical advice for novice & veteran alike. Dont be surprised if it completely changes the way you think about Web design. Three New Chapters! * Usability as common courtesy -- Why people really leave Web sites * Web Accessibility CSS & you -- Making sites usable & accessible * Help! My boss wants me to ______. -- Surviving executive design whims "I thought usability was the enemy of design until I read the first edition of this book. Dont Make Me Think! showed me how to put myself in the position of the person who uses my site. After reading it over a couple of hours & putting its ideas to work for the past five years I can say it has done more to improve my abilities as a Web designer than any other book. In this second edition Steve Krug adds essential ammunition for those whose bosses clients stakeholders & marketing managers insist on doing the wrong thing. If you design write program own or manage Web sites you must read this book." -- Jeffrey Zeldman author of Designing with Web Standards"