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Discipline & Grievance Pocketbook

With the number of grievances and tribunal claims rising sharply the cost of conflict in the workplace is increasing at an alarming rate. In the UK alone the annual cost is more than GBP20 billion. Grievances and disciplinary matters are immensely disruptive and time-consuming and most managers struggle to know how to deal with them. The Discipline & Grievance Pocketbook offers practical help. It stresses the importance of understanding the root causes of conflict and identifies the management practices that need to be in place in order to help prevent problems arising. The book first looks at how staff issues can be resolved informally through mediation and then goes on to describe the formal procedures for both grievance and disciplinary cases before finally dealing with the
dismissal process. Informative case studies bring author Ruth Sangales advice sharply into focus.
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    • Availability: In Stock
    • Supplier: WHSmith
    • SKU: 9781906610197
    Availability: In Stock
    £7.75

    Product Description

    With the number of grievances & tribunal claims rising sharply the cost of conflict in the workplace is increasing at an alarming rate. In the UK alone the annual cost is more than GBP20 billion. Grievances & disciplinary matters are immensely disruptive & time-consuming & most managers struggle to know how to deal with them. The Discipline & Grievance Pocketbook offers practical help. It stresses the importance of understanding the root causes of conflict & identifies the management practices that need to be in place in order to help prevent problems arising. The book first looks at how staff issues can be resolved informally through mediation & then goes on to describe the formal procedures for both grievance & disciplinary cases before finally dealing with the dismissal process. Informative case studies bring author Ruth Sangales advice sharply into focus.

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    Jargon Buster

    UK - United Kingdom - An island nation in Europe
    Practical - Weather a task is easy to carry out and realistically succeed.
    Formal - When something is carried out with high standards if etiquette.
    Pocketbook - A type of handbag, a small device that looks after someone financial services.

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    Page Updated: 2024-03-04 10:03:14

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