Conflict & crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis such as those threatening self-harm or taking individuals hostage as part of emotional expression & also critical incidents such as kidnapping & terrorist activities. By focusing on the empirical & strong theoretical underpinnings of critical incident management & including clear demonstrations of the practical application of conflict & crisis communication by experts in the field this book proves to be a practical comprehensive & up-to-date resource. Discussion of relevant past incidents
- such as the 1993 WACO siege in the United States
- is used to enhance learning whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict & Crisis Communication is an excellent source of reference for national & international law enforcement agencies professionals working in forensic settings & also postgraduate students with an interest in forensic psychology & forensic mental health.