For millions of people travel by air is a confounding uncomfortable & even fearful experience. Patrick Smith airline pilot & author of the web's popular Ask the Pilot feature separates the fact from fallacy & tells you everything you need to know...-How planes fly & a revealing look at the men & women who fly them -Straight talk on turbulence pilot training & safety -The real story on congestion delays & the dysfunction of the modern airport -The myths & misconceptions of cabin air & cockpit automation -Terrorism in perspective & a provocative look at security -Airfares seating woes & the pitfalls of airline customer service -The colors & cultures of the airlines we love to hate Cockpit Confidential covers not only the nuts & bolts of flying but also the grand theater of air travel from airport architecture to inflight service to the excitement of travel abroad. It's a thoughtful funny at times deeply personal look into the strange & misunderstood world of commercial flying. The ideal book for frequent flyers nervous passengers & global travelers. Refreshed & vastly expanding from the original Ask the Pilot with Approx. 75 percent new material.