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The latest collection of cleverly crafted brainteasers from the pages of the UKs favourite quality paper. Telegraph Big Quick Crosswords provides a fast-paced varied collection of clues to keep you consistently flexing your grey matter & challenging your vocabulary. Guaranteed to keep boredom at bay whether at home on the move or even during your lunch hour at the office ...
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Impress all your friends at your next pub quiz but perfecting your knowledge of everything from history to sport science to popular entertainment. This fantastic collection of puzzles provides the perfect solitary entertainment for every quiet moment while allowing you to build a fantastic range of facts on the tip of your tongue. ...
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For such a familiar part of the British scene the telephone box is something of an unknown quantity. What is its story? Why is it the way it is? Who designed it? What came before it? This generously illustrated book answers these questions & more providing a concise history of one of the most recognizable & enduring pieces of street furniture. Tracing the design evolution of the phone box touching on police & emergency kiosks & listing interesting sites to visit this is an ideal guide to a sight that is increasingly rare on British streets as the mobile phone slowly pushes the telephone box towards extinction. ...
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This practical black telephone index has a slider on the side. Use it to indicate which letter of the alphabet your wish to go to then simply push the bottom opener & you will be taken straight to your desired location. The front index card has space for practical numbers such as police station doctor hospital & plumber & the alphabetised cards have space for name address telephone & fax. The index cards are removable & replaceable. Measures Approx. W 100 x H 160 x D 15mm. ...
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The Wallace Case is one of the most notorious murder cases of all time. The issue of whether Wallace was guilty or innocent of his wifes brutal murder has been the subject of conjecture among lawyers criminologists & writers for years. Eighty years on the case remains unsolved. For several commentators the murder of Julia Wallace was the perfect murder. William Wallace was a mild-mannered insurance agent who lived in apparent harmony with his wife Julia. One evening he attended his chess club to be informed of a telephone message requiring him to visit the caller the next day on a matter of insurance business. Wallace knew neither the address nor the name which the caller had given but set out the following day to keep the appointment. After a long & fruitless search for the house during which he enquired of nine people two of whom told him that there was no such address Wallace returned home to find his wife had been brutally murdered by a series of violent blows to the head from an instrument that was never found. Exhaustive police enquiries drew a complete blank. Detectives came to the view that Wallace himself had made the phone call using a disguised voice. The phone call they believed had been used to create an alibi for the murder which he had committed before he left home. Despite his protestations of innocence Wallace was duly arrested & charged with the murder of his wife. At the trial notwithstanding a favourable summing up by the judge the jury found Wallace guilty. However on his appeal the Court of Criminal Appeal reversed the guilty verdict & the case against him was dismissed. Wallace subsequently wrote about this ordeal naming for the first time another suspect. He died in 1953 & was buried next to his deceased wife. In The Telephone Murder Ronald Bartle brings alive this dramatic & challenging case whilst carefully considering the points both assisting the prosecution & those in favour of the defence. ...
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LONGLISTED FOR THE 2012 MAN BOOKER PRIZE The fantastically inventive ingenious & hilarious second novel from Ned Beauman author of the acclaimed & prizewinning BOXER BEETLE. HISTORY HAPPENED WHILE YOU WERE HUNGOVER When you havent had sex in a long time it feels like the worst thing that could ever happen to anyone. If youre living in Germany in the 1930s it probably isnt. But thats no consolation to Egon Loeser whose carnal misfortunes will push him from the experimental theatres of Berlin to the absinthe bars of Paris to the physics laboratories of Los Angeles trying all the while to solve two mysteries: whether it was really a deal with Satan that claimed the life of his hero the great Renaissance stage designer Adriano Lavicini; & why a handsome clever charming modest guy like him cant just once in a while get himself laid. From the author of the acclaimed BOXER BEETLE comes a historical novel that doesnt know what year it is; a noir novel that turns all the lights on; a romance novel that arrives drunk to dinner; a science fiction novel that cant remember what isotope means; a stunningly inventive exceptionally funny dangerously unsteady & (largely) coherent novel about sex violence space time & how the best way to deal with history is to ignore it. LETS HOPE THE PARTY WAS WORTH IT ...
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NED BEAUMAN HAS BEEN NAMED AS ONE OF GRANTA MAGAZINE'S BEST OF YOUNG BRITISH NOVELISTS 2013 LONGLISTED FOR THE 2012 MAN BOOKER PRIZE AN OBSERVER BOOK OF THE YEAR A DAILY TELEGRAPH BOOK OF THE YEAR AN EVENING STANDARD BOOK OF THE YEAR The fantastically inventive ingenious & hilarious second novel from Ned Beauman author of the acclaimed & prizewinning BOXER BEETLE. HISTORY HAPPENED WHILE YOU WERE HUNGOVER When you haven't had sex in a long time it feels like the worst thing that could ever happen to anyone. If you're living in Germany in the 1930s it probably isn't. But that's no consolation to Egon Loeser whose carnal misfortunes will push him from the experimental theatres of Berlin to the absinthe bars of Paris to the physics laboratories of Los Angeles trying all the while to solve two mysteries: whether it was really a deal with Satan that claimed the life of his hero the great Renaissance stage designer Adriano Lavicini; & why a handsome clever charming modest guy like him can't just once in a while get himself laid. From the author of the acclaimed BOXER BEETLE comes a historical novel that doesn't know what year it is; a noir novel that turns all the lights on; a romance novel that arrives drunk to dinner; a science fiction novel that can't remember what 'isotope' means; a stunningly inventive exceptionally funny dangerously unsteady & (largely) coherent novel about sex violence space time & how the best way to deal with history is to ignore it. LET'S HOPE THE PARTY WAS WORTH IT ...
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OS Explorer Map is the Ordnance Surveys most detailed map & is recommended for anyone enjoying outdoor activities like walking horse riding & off-road cycling. Providing complete GB coverage the series details essential information such as youth hostels pubs & visitor information as well as rights of way permissive paths & bridleways. ...
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OS Explorer Map is the Ordnance Surveys most detailed map & is recommended for anyone enjoying outdoor activities such as walking horse riding & off-road cycling. The series provides complete GB coverage & can now be used in all weathers thanks to OS Explorer Map
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When Quentin Blake became Childrens Laureate one of his aims was to highlight the value & intelligence of childrens books
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Telephone Sales For Dummies

Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps from realtors insurance agents to telemarketers how to create pre-call plans and effectively prospect via the phone. Packed with techniques scripts and dialogues this hands-on interactive guide assists readers with making cold calls warm calls and referral calls helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.
  • Availability: In Stock
  • Supplier: WHSmith
  • SKU: 9780470168363
Availability: In Stock
£9.65

Product Description

Nearly 100 million Americans (one out of three) purchase goods & services over the phone each year. Telephone Sales For Dummies shows both new & seasoned sales reps from realtors insurance agents to telemarketers how to create pre-call plans & effectively prospect via the phone. Packed with techniques scripts & dialogues this hands-on interactive guide assists readers with making cold calls warm calls & referral calls helping them plan & execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective & enticing voicemails that get results; get past screeners & get quality referrals; find hot leads; & create callback scripts that close the sale.

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Jargon Buster

hot - An indication of the temperature being high and a sensation of heat to the tough
phone - Short for telephone. A device that transmits sound allowing point to point communication over long distances
Key - A physical or virtual device or code used for opening something
Interactive - Interaction can take place between a person and a device
Telephone - A device used for communicating audio over long distances
Year - The time it takes the planet earth to orbit the sun. This takes around 365.25 days.
Quality - An object that has quality is superior in function and finish than a less quality object.
Year - 365 days (366 days in a leap year), the time taken for planet earth to make one full revolution around the sun.

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Page Updated: 2024-03-04 10:03:14

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