Arriving at the great houses of 1920s London fifteen-year-old Margarets life in service was about to begin... As a kitchen maid -- the lowest of the low -- she entered an entirely new world; one of stoves to be blacked vegetables to be scrubbed mistresses to be appeased & even bootlaces to be ironed. Work started at 5.30am & went on until after dark. It was a far cry from her childhood on the beaches of Hove where money & food were scarce but warmth & laughter never were. Yet from the gentleman with a penchant for stroking the housemaids curlers to raucous tea-dances with errand boys to the heartbreaking story of Agnes the pregnant under-parlourmaid fired for being seduced by her mistresss nephew Margarets tales of her time in service are told with wit warmth & a sharp eye for the prejudices of her situation. Brilliantly evoking the long-vanished world of masters & servants Below Stairs is the remarkable true story of an indomitable woman who though her position was lowly never stopped aiming high. Enormous gusto salty humour wisdom Evening Standard Shrewd unabashed wickedly funny a unique front-line report of her lifes experiences Jack De Manio BBC