Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive.

If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how & why your career success can depend so much on good communication at work.

Each chapter is short & self-contained, focusing on a specific topic with clear steps for action & a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong.

Using five simple warning signs to watch out for Rob explains how the characters could change the way they speak & listen in order to achieve a positive outcome.

Product Information:
• ISBN: 9781780289175
• Author: Rob Kendall
• Publisher: Watkins Publishing
• Format: Paperback
• Pages: 238
• Dimensions: 20 x 13 x 1.5cm













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This is a book full of hope & jokes. A novella tells the story of a newly retired Frankie Boyle, lured back onto the panel-show circuit. Frankie pitches increasingly desperate ideas for new shows as he slides down the showbiz rankings & his arse drops ever closer to an obscure sodomising. Interwoven with this numb hymn to show business are chapters detailing Boyle's worldview, an incessant fusillade of laughter & despair, the hollow clanging scream of a dying mechanical God & an honest attempt to describe the world by refusing to take it seriously. ...

Angelina was abandoned on the doorsteps of Brownlow Workhouse when she was just a baby – her only possession the rag doll she held in her arms.

Nicknamed Angel for her golden curls, she is adopted by Mr & Mrs Mc Bride.

At first Angel is so happy to have found a caring family to save her from the drudgery of the workhouse.

But her new parents are not the benevolent guardians they first appear.

Angel has lost all hope when she discovers that a man has visited the workhouse, looking for the baby girl he was forced to give up.

A girl who isnt an orphan after all...

Product Information:
• ISBN: 9781529107722
• Author: Holly Green
• Publisher: Ebury Press
• Format: Paperback
• Pages: 384
• Dimensions: 12.7 x 2.5 x 19.7 cm























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During the Second World War, over 1.5 million women found themselves thrust into the previously male dominated domain of the workplace, having to learn new skills within a matter of weeks. Their contribution to the war effort often remains unheralded, but it is without doubt that these women played a central role in an Allied victory. Kathleen Church-Bliss & Elsie Whiteman were two such women. The previous owners of genteel restaurant, they volunteered for war work & soon found themselves in an aircraft components factory. Thrown into tough industrial work, they kept a joint diary providing a unique insight into life in a wartime factory. Working for Victory reveals the poor conditions suffered on the factory floor, as well as the general disorganization & bad management of this essential part of the war effort, but it also describes how war work opened up a new world of social freedom for many women. This diary, both tragic & humorous, brings women ...

Achieve more, stress less & feel fulfilled.

We all know the pressure of feeling like we should be grinding 24/7

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Together with F1's respected journalist, Maurice Hamilton, the author brings his humour & insight, his experiences & opinion, to each of the circuits & its classic races. He

Includes:: such essential details as neck-snapping acceleration, smashing cars worth a quarter of a million, & the amount of sweat a driver loses in a race.

...

In working with angles, fairies & nature spirits, bestselling author & teacher Dr William Bloom presents a compelling description of the angle, fairy & spirit realm. He reveals a world that lies behind everyday reality & shows you how to co-operate with these invisible beings of energy who are a fundamental part of every aspect of our lives. ...

Client anger is a perennial problem for a range of professionals working in clinical settings. Working with Anger presents an alternative strategy to the most common approach, cognitive behavioural therapy (CBT), exploring instead how anger can be tackled from a personal constructivist perspective. ...

Client anger is a perennial problem for a range of professionals working in clinical settings. Working with Anger presents an alternative strategy to the most common approach, cognitive behavioural therapy (CBT), exploring instead how anger can be tackled from a personal constructivist perspective. ...

Do you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? This work demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise. ...