The UX Book Process & Guidelines for Ensuring a Quality User Experience aims to help readers learn how to create & refine interaction designs that ensure a quality user experience (UX) The book seeks to expand the concept of traditional usability to a broader notion of user experience; to provide a hands-on practical guide to best practices & established principles in a UX lifecycle; & to describe a pragmatic process for managing the overall development effort The book provides an iterative & evaluation-centered UX lifecycle template called the Wheel for interaction design Key concepts discussed include contextual inquiry & analysis; extracting interaction design requirements; constructing design-informing models; design production; UX goals metrics & targets; prototyping; UX evaluation; the interaction cycle & the user action framework; & UX design guidelines This book will be useful to anyone interested in learning more about creating interaction designs to ensure a quality user experience These include interaction designers graphic designers usability analysts software engineers programmers systems analysts software quality-assurance specialists human factors engineers cognitive psychologists cosmic psychics trainers technical writers documentation specialists marketing personnel & project managers