John Hayes's bestselling textbook equips students with all the skills they will need as future managers to successfully diagnose the need for & implement change It offers unrivalled breadth covering all of the key theories tools & techniques on organisational change The book is underpinned by a theoretical framework based on a process model of change which views change as a flexible yet controlled sequence of events Offering a strong practical orientation the book is supported by a comprehensive selection of real-world examples & case studies as well as Change Tools' that invite students to apply theories to real change scenarios The book is ideal for final-year business undergraduates as well as MBA & postgraduate students who are taking modules in change management or organisational change It is also well used by change practitioners & consultants