This book explores the human contribution to the reliability & resilience of complex well-defended systems Usually the human is considered a hazard
- a system component whose unsafe acts are implicated in the majority of catastrophic breakdowns However there is another perspective that has been relatively little studied in its own right
- the human as hero whose adaptations & compensations bring troubled systems back from the brink of disaster time & again What if anything did these situations have in common? Can these human abilities be 'bottled' & passed on to others? The Human Contribution is vital reading for all professionals in high-consequence environments & for managers of any complex system The book draws its illustrative material from a wide variety of hazardous domains with the emphasis on healthcare reflecting the author's focus on patient safety over the last decade All students of human factors
- however seasoned
- will also find it an invaluable & thought-provoking read