Please note this is a region 2 DVD & will require a region 2 (Europe) or region Free DVD Player in order to play The story of the indomitable Louisa Trotter the former scullery maid who left her mark on turn-of-the-century England as "the finest cook in London" & the reigning mistress of Hotel Bentinck As her own mother remarks Louisa "has done very well She&s moved up in the world" The Bentinck is no Fawlty Towers Louisa based on the real-life Rosa Lewis the proprietor of the fashionable Cavendish Hotel presides over her domain with a stiff-backed iron rule She is as one of her staff remarks "a tough customer a woman with spirit" Louisa&s troublemaking brother inspires mutiny among the devoted staff & Louisa is besieged by mysterious love letters Darkening the horizon is the deepening shadow of World War I