Instructors know that Mike Markel's Technical Communication will prepare their students for any workplace writing situation No other text offers such a comprehensive introduction to the field while still delivering practical effective support for students at every level The eleventh edition has been thoroughly revised to reframe the work of technical communicators in the context of today's highly collaborative rapidly evolving digital practices Fresh social-media driven sample documents & coverage of the latest tools & technologies ensure that students work with the kinds of processes & products they'll encounter on the job