Resourceful companies today must successfully manage the entire supply flow from the sources of the firm through the value-added processes of the firm & on to the customers of the firm The fifteenth edition of Operations & Supply Chain Management provides well-balanced coverage of managing people & applying sophisticated technology to operations & supply chain management Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need when they need it & how they need it so that your class time is more engaging & effective