Investigative Interviewing the Conversation Management Approach provides you with the knowledge understanding & tools to facilitate maximum disclosure by any interviewee in order to achieve your investigative aim & objectives At its core the Conversation Management Approach embodies a commitment to transparency & ethical conduct as well as respect for the individual & professional expertise qualities that make it applicable to any investigative context whether conducted by the police or by private investigative agencies both in the UK & internationally The second edition of this highly successful book presents a hands-on 'how to' guide to interviewing a wide range of interviewees (witnesses suspects informants & other individuals in special circumstances) underpinned by the world-renowned PEACE model for investigative interviewing It
Includes:: straightforward explanations of how conversation works & how a working relationship is created; the realities of influencing persuasion & negotiation; the processes of telling & listening; how people remember & forget offence-related experience; how to assist their remembrance of offence-related detail & how to ask the right question at the right time in the right way