The key to success in life & business is to become a master at Conversational Intelligence It's not about how smart you are but how open you are to learn new & effective powerful conversational rituals that prime the brain for trust partnership & mutual success Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe & brings the science down to earth so people can understand & apply it in their everyday lives Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower more primitive brain; & what activates higher-level intelligences such as trust integrity empathy & good judgment Conversational Intelligence makes complex scientific material simple to understand & apply through a wealth of easy to use tools examples conversational rituals & practices for all levels of an organization