Communication is an essential skill for nurses midwives & allied health professionals when delivering care to patients & their families With its unique & practical approach this new textbook will support students throughout the three years of their degree programme & on into practice focussing on how to develop person-centredness & compassionate & collaborative care Key features include students' experiences & stories from service users & patients to help readers relate theory to practice reflective exercises to help students think critically about their communication skills learning objectives & chapter summaries for revision interactive activities directly linked to the Values Exchange Community website