Confidence lies at the heart of civilization. Everything about an economy, a society, an organization or a team depends on it. Every step we take, every investment we make is based on whether we can trust ourselves, & others, to accomplish what has been promised. Confidence determines whether our steps are tiny & tentative or big & bold.
Using new company case studies of over 1000 companies, Rosabeth Moss Kanter identifies the patterns distinguishing the dynamics of failure & success in a variety of different arenas ranging from private organizations & businesses to high schools & governments.